Effective: June 6, 2026. Last Updated: June 20, 2026.
This Privacy Policy explains how Churmell Mitchell LLC and its brands, including Emotions You Know™, A Father's Voice Matters, A Mother's Voice Matters, Refill™, BRB Again, Churmell Mitchell, and Churmell Mitchell Productions (together, the "Company," "we," "our," or "us") collect, use, store, and protect your personal information when you visit our websites, book a conversation, take part in a program, or buy our products or services. By accessing our websites or using our services, you agree to the practices described here.
Name, email address, phone number, organization, and mailing address.
Details you share when you book a conversation, such as your audience type and the reason for your inquiry.
Billing and payment details for purchases.
Content you upload or share with us (you confirm you have the right to submit it).
IP address, device type, operating system, and browser type.
Usage data such as pages visited, time on site, and referring URLs.
Cookies and similar tracking technologies.
When you take part in a program, event, school partnership, or research with the Company Churmell Mitchell LLC and its brands, including Emotions You Know™, A Father's Voice Matters, A Mother's Voice Matters, Refill™, BRB Again, Churmell Mitchell, and Churmell Mitchell Productions (together, the "Company," "we," "our," or "us"), we may collect information you and any participating adult choose to provide for that purpose, including, where a parent, guardian, or authorized school official consents, information about a child. We describe the purpose before we collect it. See Section 10.
Respond to inquiries, schedule conversations, and deliver products, programs, or services.
Send confirmations, updates, support, and, with consent, promotional messages.
Run programs, events, school partnerships, and, with proper consent, research.
Improve our websites, offerings, and customer experience.
Protect our intellectual property, including our content, frameworks, and curricula.
Enforce our Terms, prevent fraud, and comply with applicable law.
We do not sell your personal information.
When you opt in to text messages, you consent to receive messages from the Company at the number you provide. Message frequency varies. Message and data rates may apply. Reply HELP for assistance and STOP to opt out at any time. Mobile information and SMS opt-in consent are never shared or sold to third parties or affiliates for their marketing purposes. Opting out of marketing messages does not affect transactional messages such as appointment confirmations.
Our websites and conversations contain confidential and proprietary materials that are the property of the Company Churmell Mitchell LLC and its brands, including Emotions You Know™, A Father's Voice Matters, A Mother's Voice Matters, Refill™, BRB Again, Churmell Mitchell, and Churmell Mitchell Productions (together, the "Company," "we," "our," or "us"), including our content, design, structure, curriculum, frameworks, and methodology. While this Privacy Policy governs how we handle your personal data, your access to our proprietary content is governed by the confidentiality, non-disclosure, intellectual property, and non-circumvention terms in our Terms and Conditions, our Conversation Confidentiality, Non-Disclosure, Consent and Materials Agreement, and, for anyone who creates for or with us, our International Contractor, Vendor, Creator, and Collaborator Agreement. These protections apply worldwide and to anyone who accesses or encounters our content, regardless of their size, resources, or location.
We share information only with trusted service providers who help us operate, such as payment processors, scheduling and CRM platforms (for example GoHighLevel and Calendly), email and SMS platforms, shipping carriers, hosting, and analytics providers. These parties receive only what they need to perform their function. We may also disclose information when required to comply with law or to protect our rights and the security of our platform. We do not sell or rent personal data.
We use cookies and similar technologies to remember preferences, improve performance, analyze activity, and support marketing. You can adjust your browser to block or delete cookies, though some features may not work as intended.
We use administrative, technical, and physical safeguards, including encryption, secure servers, and access controls. No system is completely secure, so we take reasonable steps to protect your data from unauthorized access, alteration, or disclosure.
We retain personal information only as long as needed to provide services, maintain records, comply with law, resolve disputes, and enforce our Terms.
Depending on your jurisdiction, you may request access to, correction of, or deletion of your data, withdraw consent for marketing, or object to certain processing. To exercise these rights, contact [email protected].
Our websites Churmell Mitchell LLC and its brands, including Emotions You Know™, A Father's Voice Matters, A Mother's Voice Matters, Refill™, BRB Again, Churmell Mitchell, and Churmell Mitchell Productions (together, the "Company," "we," "our," or "us"), online checkout, accounts, and bookings are intended for adults 18 and older, and purchases and bookings are made by adults. Our products Churmell Mitchell LLC and its brands, including Emotions You Know™, A Father's Voice Matters, A Mother's Voice Matters, Refill™, BRB Again, Churmell Mitchell, and Churmell Mitchell Productions (together, the "Company," "we," "our," or "us") and programs are designed for children and families to use under adult supervision.
We do not knowingly collect personal information online from a child under 13 without verifiable parental consent, consistent with the Children's Online Privacy Protection Act (COPPA). If we learn that a child under 13 has given us personal information online without that consent, we will delete it.
Some of our programs Churmell Mitchell LLC and its brands, including Emotions You Know™, A Father's Voice Matters, A Mother's Voice Matters, Refill™, BRB Again, Churmell Mitchell, and Churmell Mitchell Productions (together, the "Company," "we," "our," or "us"), events, school partnerships, and research do involve information about children. When they do, we collect and use that information only with the specific consent of a parent, legal guardian, or authorized school official, only for the purpose described to them, and with reasonable safeguards, and we follow the laws that apply, which may include COPPA, FERPA, and state student-privacy and research laws. A parent, guardian, or authorized adult who gives us information about a child, or who checks a consent box on a child's behalf, confirms that they have the authority to do so. Taking part in any research is voluntary, and we describe the purpose and the handling of the information before we collect it.
When a school, district, organization, or authorized official invites or authorizes the Company Churmell Mitchell LLC and its brands, including Emotions You Know™, A Father's Voice Matters, A Mother's Voice Matters, Refill™, BRB Again, Churmell Mitchell, and Churmell Mitchell Productions (together, the "Company," "we," "our," or "us") to provide a program, activity, or event, that authorization confirms the school or organization has the authority to permit the program and the activities described to it, and the Company relies on the school's or organization's own consent, notification, directory-information, and media-release processes for its students and participants. Where a school or organization has authorized the program and is responsible for those processes, the Company Churmell Mitchell LLC and its brands, including Emotions You Know™, A Father's Voice Matters, A Mother's Voice Matters, Refill™, BRB Again, Churmell Mitchell, and Churmell Mitchell Productions (together, the "Company," "we," "our," or "us") does not separately seek consent from each family. Where a school or organization requires its own forms, the Company Churmell Mitchell LLC and its brands, including Emotions You Know™, A Father's Voice Matters, A Mother's Voice Matters, Refill™, BRB Again, Churmell Mitchell, and Churmell Mitchell Productions (together, the "Company," "we," "our," or "us") will follow them.
We Churmell Mitchell LLC and its brands, including Emotions You Know™, A Father's Voice Matters, A Mother's Voice Matters, Refill™, BRB Again, Churmell Mitchell, and Churmell Mitchell Productions (together, the "Company," "we," "our," or "us") may collect, use, and retain information that is publicly available or that you or others make public, and we may use aggregated or de-identified information, for research, education, safety, and improving our work, consistent with applicable law. To the fullest extent permitted by law, the Company Churmell Mitchell LLC and its brands, including Emotions You Know™, A Father's Voice Matters, A Mother's Voice Matters, Refill™, BRB Again, Churmell Mitchell, and Churmell Mitchell Productions (together, the "Company," "we," "our," or "us") is not responsible or liable for the use of information that was publicly available or that a third party provided and represented they had the right to share.
Where you consent, for example by checking a consent box on a form or by attending a recorded session or event, you grant us the rights described in our Terms and, for events, in our Event Participation Waiver and Release, to use photos, video, audio, quotes, and testimonials for business, marketing, educational, and promotional purposes. An adult who brings a minor to an event or program, or who checks a media-consent box, confirms that they are the parent or legal guardian of that minor and gives this consent on the minor's behalf, so that we do not need to seek separate approval each time. If you do not want yourself or a child in your care photographed or recorded, tell us in writing in advance or notify our staff at the event, and we will make reasonable efforts to accommodate you. Schools and some organizations may require their own media-release process, which we will follow where it applies.
Our websites may link to external sites. We are not responsible for their privacy practices and encourage you to review their policies.
If you access our websites from outside the United States, your information may be processed in the U.S., which may have different data protection laws than your country. Our intellectual property and proprietary materials are protected worldwide, and the protections in our Terms and our creator and confidentiality agreements apply to you regardless of the country you access them from.
We may update this Privacy Policy at any time. Changes are posted on this page with a revised effective date. Continued use after changes are posted indicates acceptance.
Churmell Mitchell LLC and its brands, including Emotions You Know™, A Father's Voice Matters, A Mother's Voice Matters, Refill™, BRB Again, Churmell Mitchell, and Churmell Mitchell Productions, at [email protected].